FREQUENTLY ASKED QUESTIONS

Below we cover the most common questions we receive from our customers. If you would like to submit a new question, please email support@kidzy.co.

Thank you for your interest in Kidzy.

POPULAR QUESTIONS

Are gift certificates available?

Yes. Kidzy gift certificates are available and they make a fantastic gift for new and expecting parents and grandparents.  Please email support@kidzy.co with the subject line “Gift Certificate” and please include details in your email letting us know the following:  Your name, Recipient’s name, Gift amount, and how you would like the gift certificate delivered. We can either send a downloadable PDF or for $3.99 we can mail a certificate on cardstock in a gift envelope.

Where can I buy the products used in the videos?

This is a very popular question and we’re working to get a reference guide pulled together. In the meantime, if you’d like to know about a specific product, please email support@kidzy.co with your question and we will get it answered.

Note Kidzy does not have any sponsorship affiliations with any childcare products at this time and did not receive any incentives to feature the products that we did in our videos.

What videos are you going to make next?

It’s a surprise. We are continuously working to expand and improve our video offerings. If you would like to suggest a topic that we should focus on in the future, please send your suggestions to support@kidzy.co. We would love to hear from you!

ABOUT KIDZY

How can I get involved and help out with Kidzy?

Thank you for your interest and enthusiasm – it’s people like you who are helping grow the Kidzy concept by leaps and bounds. There are lots of great ways to be involved:

  • Join our parent panel to review video content and provide feedback before it goes live
  • Get involved on filming days by having your child participate as a baby model and/or you can help out with staging
  • Lend your professional expertise if you are experienced in any of the areas we’re looking for on our Childcare Advisory Team.  See the Jobs page for details.

Please send all interest to get involved to hello@kidzy.co.

Thank you!